Processing time
The time I need to prepare your order for dispatch varies, but I aim for 48 hours from receiving your order.
Delivery method
UK orders: Royal Mail 1st class
International orders: Royal Mail International tracked
Estimated delivery times
United Kingdom: 2-3 business days
North America: 10-15 business days
Europe: 7-14 business days
Australia, New Zealand and Oceania: 10-15 business days
I'll do my best to meet these delivery estimates, but can't guarantee them. Actual delivery time will depend on the delivery service.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Returns & refunds
We do not offer refund on earrings, unless faulty upon arrival.
We do not offer refund on made to order items unless faulty upon arrival.
We do not offer refunds on items that have been worn and returned without tags.
You have 14 days from the day your item was delivered to return for full refund.
Customer is responsible for return postage costs and tracked delivery is recommended.